Privacy Policy
Effective Date: 22 May 2025
Website: https://dardanhotel.al
Owner: Dardan Hotel ("we", "us", or "our")
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.
1. Information We Collect
We may collect the following information:
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Personal details: name, email address, phone number, ID/passport (if required for booking)
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Booking information: check-in/check-out dates, room preferences, payment details
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Account data: username, password (hashed), preferences
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Usage data: IP address, browser type, pages visited, time on site (via cookies and analytics tools)
2. How We Use Your Information
We use your data to:
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Process and manage your bookings
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Provide customer service and support
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Improve our website and services
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Send important updates or promotions (only with your consent)
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Comply with legal obligations
3. Cookies
We use cookies to:
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Maintain session and login status
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Analyze traffic and improve user experience
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Store your preferences
You can disable cookies through your browser settings, but some features may not work properly.
4. Data Sharing
We may share your information:
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With service providers (e.g., payment processors, hosting services)
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If required by law or legal process
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With third parties only with your explicit consent
We never sell or rent your data.
5. Data Security
We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.
6. Your Rights
You have the right to:
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Access your data
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Request correction or deletion
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Withdraw consent at any time
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Object to or restrict processing
To exercise these rights, email us at [email protected].
7. Retention
We keep your personal data only as long as necessary for the purposes described in this policy or as required by law.
8. Contact
For privacy questions or requests, contact:
📧 [email protected]